Diagnose Before You Fix: Finding the Real Problem
When a deal stalls, ask why five times to peel back assumptions. A seller “needing a higher price” became, after probing, fear of affording their next city. We reframed terms, secured a rent-back, and momentum returned.
Diagnose Before You Fix: Finding the Real Problem
Maintain a deal journal with friction points and resolutions. You’ll notice patterns—like delays clustering after verbal acceptances without timelines. Anticipate them with pre-commitment emails. Share your most surprising pattern so others can learn alongside you.